3 Reasons We Don’t Answer Phones—And How That Helps You

A veterinarian’s waiting room is like any other medical practice—busy. Patients, or in our case pets with their owners, are coming and going on a walk-in basis at our three locations in Knoxville and Alcoa. Phone calls can quickly become distracting when they take time and attention away from clients already in the clinic. In fact, at […]

Is Your Vet Too Busy For Routine Visits? A Clinic Can Help You Both.

When it comes to finding convenient, high quality pet care at the most affordable prices, it helps to know the difference between an “animal or vet hospital” and an “animal or vet clinic.” Understandably, many people assume both offer the same services at similar prices, but this isn’t the case. An animal or vet hospital […]