Our Referrals Say It All

A survey in the Harvard Business Review evaluated the varying degrees of customer loyalty to a product or service. As it turns out, a customer’s willingness to refer a business to someone else is the strongest indication of loyalty, even higher than a customer’s rating of satisfaction with the product or service. The article says, […]

Who Uses PetWellClinic? This Professional in Pet Services Does!

East Tennesseans take their pets to PetWellClinic® for a variety of reasons — affordable prices, convenient evening or weekend hours, and top-notch vet care. Many of them say they wish they’d known about PetWellClinic® sooner, and they are happy to tell friends and neighbors about the services. Susan H. is one of those happy PetWellClinic® […]